It is fine to cancel/change your order as long as your order has not been shipped. We have fast dispatches and therefore it is important to be quick with your change/cancellation. Contact info@bombola.se to cancel/change your order.

To create a return, it is important that you send the following information to info@bombola.se:
Name
Address
Email address
Order number
Which/which product/products the return applies to

When returning, we charge a shipping fee of SEK 99.

Note! You should return the products to us no later than 14 days after the cancellation notice and report a return to info@bombola.se no later than 14 days. You are responsible for return shipping, delivery and condition of the products upon return, the products should therefore be sent well packaged and in their original packaging.

Write to the product(s) that were missing from the package to info@bombola.se. Bring your order number and we'll help you from there.

Email us at info@bombola.se

Discount codes cannot be combined with discounted products or power tools. If you still have problems applying the discount code, please contact info@bombola.se and we will help you from there.

Get in touch at info@bombola.se and we will help you from there.

The delivery time is normally 3-5 working days.

If you, as a customer, would not pick up your order from the postal agent, we will charge a fee of SEK 250 including VAT. This is to cover shipping and administration costs. Mail info@bombola.se and we will help you from there.

It is important that you enter the correct mobile number to receive SMS notifications. Check if you have entered an incorrect mobile number. If you have written the wrong mobile number, contact us at info@bombola.se and we will help you from there. Otherwise, there is a risk that you will miss your package and then it will be returned. See what applies to "I have not collected my parcel from the postman".

Remove the nozzle and rinse it thoroughly with water to clear any blockages.